Large learning tasks are daunting for any learner, whether it’s a preschooler or a professional in industry. Using engaging materials can help, as can making sure an experienced educator is there to help and answer questions. Another approach, however, and one that can be facilitated with the right educational technology, is microlearning. Here’s a brief Continue...

What if your customer service team didn’t have to answer the same questions over and over again? What if they could use their skills and expertise? What would customer service look like if if it were supported by a strong, engaging customer education program? Well…

Sometimes a PDF instruction manual is enough. You’d be surprised how often the people to whom you sell don’t know the full extent to which you can help them. No matter what your product or service, providing your customers with a robust, immersive learning experience can not only lead them back to you again and Continue...

For 21st century students, digital technology has become a natural extension of everyday life—from communicating with friends and family on smartphones to watching movies on tablets and accessing infinite amounts of information via search engines. It’s not surprising that students are embracing technology in the classroom. While some teachers are receptive to the integration of Continue...

What Does It Look Like When You Train Your Customers?
Training customers the way you train employees carries a lot of benefits, but how is it done? Catch part 3 of our webinar:

Unity Game Programmer Position (Internship) Primary duties will include creating digital assets to be used in apps and games for children. This will involve working with and animating existing graphic assets, and building them into interactive digital environments. The qualified candidate will be a recent college or university graduate in game design, digital media, or Continue...

Here’s part 2 of our webinar on the benefits of training customers. Watch and learn how providing better learning resources for customers can also enrich and challenge your support team:

Junior Animator Position Primary duties will include creating animations for a series of interactive digital shorts for children. This will involve working with and animating existing graphic assets, as well as designing new ones. The successful candidate will be involved in most aspects of development and production. The qualified candidate will be a recent college Continue...

Customer Training and Repeat Business: Webinar, Part 1
How can providing hands-on, immersive learning experiences for your customers keep them coming back in the future? Here’s part one of our webinar:

We were delighted to host a webinar this week, outlining the benefits and best practices involved in providing innovative and supportive learning experiences for customers. If you missed it, we’ll be posting it over the next couple of weeks. Here’s the introductory segment:

How We Can Win By Training Our Customers: Free Webinar!
  Why do we take such care to train our employees, but not our customers? Learn how to drive revenue by ensuring customer success with your products. Join Enable Education CEO Ben Zimmer in this 30-minute webinar as he examines the benefits of educating customers: greater customer retention; repeat business; word-of-mouth advertising and improved ROI Continue...

We were delighted to be part of the inaugural Halton Futures Summit, organized by Haltech. The number of technological innovators in our region is truly impressive, and it was a pleasure to meet new ones, and reconnect with those we’ve worked with in the past. Our president, Ben Zimmer presented as part of the 4@4 Continue...