How Effective is Your Training, Really?
Spending money on training doesn't guarantee upskilled employees. Training effectiveness measurement determines if the training has achieved its objectives. Kirkpatrick’s Four Levels of Training Evaluation is a widely accepted model: Reaction (learners' opinions), Learning (knowledge and skills acquired), Behavior (job application), and Results (tangible outcomes like reduced costs and increased productivity). To measure training effectiveness, choose a model, determine indicators of success, collect data via questionnaires, interviews, focus groups, and observation, then analyze feedback to improve future programs.